Travel
25% More Bookings Through Simplified Navigation
Faced with a 40% cart abandonment rate, I redesigned the checkout flow to address user pain points. By simplifying the process, optimizing for mobile.
TravelBookingsUX Design
Creative
Designer
Crafting Digital Experiences.
[Hi! I am Miles Carter! Currently designing at @Lumina]
[Cases]
E-Commerce
Accelerating 25% Growth in Checkout Completion
CheckoutConversionUX Design
Healthcare
Healthcare Appointments: 30% Faster Booking Times
BookingDesignGrowth
[About Me]
Miles Carter
Design Manager @Lumina
Hi, I'm Miles Carter, a UX designer with a passion for crafting seamless, intuitive digital experiences.
I believe in combining creativity with functionality, ensuring that every design not only looks great but works flawlessly. My goal is to create user-centered designs that make a lasting impact.
Miles Carter
[Awards]
CSS Design Award
[3times]
W.
Awwwards
[3times]
Webby
[2times]
FWA
The FWA Award
[1times]
[Thoughts]
12 Jan 2024
The Power of User Testing: Real Insights for Real Results
User testing ensures that designs work as intended. Let's explore six aspects of this critical UX process.
07 August 2024
A UX Designer's Guide to Creating Seamless Mobile Experiences
With mobile devices dominating user interactions, seamless mobile experiences are essential.
30 June 2024
The Role of Empathy in UX Design
Empathy bridges the gap between design intentions and user needs. Here's how it enhances UX design.